Platform Terms & Guidelines

Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By accessing or using RatingBuddy, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, you may not access the service.

2. Description of Service

RatingBuddy provides tools for businesses and retail brands to facilitate customer review submission and internal private feedback collection. Customers always maintain full discretion to edit and submit reviews using their own personal Google accounts.

3. User Conduct & Authenticity

Users agree not to use RatingBuddy for fraudulent, deceptive, or prohibited practices. Review assistance options are provided solely to remove typing friction for real customers.

4. Subscriptions & Payments

Paid subscription plans grant access to enhanced merchant features including custom QR standees, smart review tools, and growth analytics. Billing is processed securely through compliant payment gateways.

5. No Refund Policy

All purchases, subscriptions, and renewals on RatingBuddy are instant digital software services. As digital access, Standee generation assets, and marketing features are provisioned immediately upon transaction completion, all payments are strictly non-refundable. You may cancel your subscription at any time to prevent future automated billing.

6. Contact Information

For legal or support inquiries regarding these terms, please contact us at [email protected].